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On positive customer experiences and superheroes

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Several months ago, we were admitted to hospital with our 4-year-old son. This subsequently got me thinking about what it ...

On worn-out running shoes and omnichannel customer experience

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What do my worn-out running shoes, marathon training and a visit to Stockholm have to do with a positive omnichannel custo...

Where do the results of your customer surveys end up?

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Customer Insight Manager. Customer Intelligence Specialist. CXO. Head of Customer Relations. The business world is full of...

Profile

Anders Hansen Warming
Director, Partner

Anders advises some of Ennova’s largest customers on customer feedback measurements. With his holistic approach, Anders has a sharp focus on holistic solutions that contribute to achieving the desired effect at the operational, tactical and strategic level. He shares these experiences in this blog.

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